Penthouse

Designed with a wide room space, you’ll have a unique and relaxing stay good for that picture-perfect break together with friends and family. Available only at Astrotel Calamba.

1,550 *Per night


Cancellation and Refund Policy

  1. Cancellation Policy:
  • No-show & Force Majeure:
    • No-show policy applies; exceptions for force majeure events upon review. Clearly communicated during booking, in confirmation emails, and on the hotel's website.
  • Refunds and Modifications   : 
    • Upon eligible booking cancellations, rebooking will be required and the rate adjustment and subject to availability of the room on the given date.
  • Cancellation Window for booking through online booking engine:
    • Guests can cancel their reservations made through the online booking engine if the scheduled check in time is 8 hours before the scheduled check-in time.
    • Guests cannot cancel their reservations made through the self-check-in kiosk if the scheduled check-in time is less than 8 hours.
  1. Cancellation Process :
  • Cancellations can be made by accessing the reservation through the self-check-in  booking engine.
  • Cancellation Allowable Frequency    :  Cancellations made are subject for rebooking up to 2 times only and the payment shall be forfeited if after 2 rebookings and not shown.
  1. Refund Process:
  • Requests for refunds must be submitted within [2] working days of the transaction date.

Approved Refund Scenarios:

    • Double Charge: If a guest is accidentally charged twice for the same booking, we will promptly refund the duplicate transaction amount.
    • Technical Glitches: Refunds may be issued for payments affected by technical issues or errors in the payment gateway system.